Refund Policy

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, we will take a 15% restocking fee. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@coloradosaddlery.com.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@coloradosaddlery.com and send your item to: 3300 West 71st Avenue, Westminster, CO 80030, USA.

Shipping 
To return your product, you should mail your product to: 3300 W 71st Ave Colorado US 80030

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.